Terms of Service

Last Updated: November 5, 2025

Agreement to Terms

Welcome to CyberShield. These Terms of Service govern your access to and use of our website, services, and any related content or materials we provide. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.

If you do not agree with any part of these terms, you should not access or use our services. We reserve the right to update these terms at any time, and your continued use after changes are posted constitutes acceptance of the modified terms.

Important Notice: These terms establish a legal agreement between you and CyberShield. Please read them carefully before using our services. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

Service Usage and Access

1. Acceptable Use Policy

When using our website and services, you agree to use them only for lawful purposes and in accordance with these terms. Specifically, you agree not to:

• Use our services in any way that violates applicable local, national, or international laws or regulations
• Attempt to gain unauthorized access to our systems, networks, or data
• Interfere with or disrupt the integrity or performance of our services
• Engage in any activity that could damage, disable, or impair our infrastructure
• Use automated systems or software to extract data from our website without permission
• Transmit any malicious code, viruses, or harmful materials
• Impersonate any person or entity or falsely state or misrepresent your affiliation

2. Permitted Uses

Our services are designed to help organizations improve their cybersecurity posture. You may use our services for:

✓ Requesting information about our cybersecurity services and offerings
✓ Engaging our professional services for security assessments, training, or consulting
✓ Accessing educational content and resources we provide
✓ Communicating with our team through provided contact channels
✓ Managing your account and preferences through our client portal (if applicable)

3. Service Access Requirements

To access and use our services effectively:

• You must be at least 18 years old or have reached the age of legal capacity in your jurisdiction
• You must provide accurate and complete information when requested
• You are responsible for maintaining the confidentiality of any account credentials
• You must use a compatible device and internet connection to access our website
• You agree to notify us immediately of any unauthorized access to your account

4. Fair Usage Guidelines

We strive to provide reliable service to all users. To ensure fair access for everyone:

• Do not make excessive requests that could strain our infrastructure
• Use our contact channels appropriately and avoid spam or abusive messages
• Respect our staff and other users in all interactions
• Follow any rate limits or usage restrictions we implement

Account Management

1. Account Creation Requirements

If you create an account with us to access our client portal or additional services:

• You must provide accurate, current, and complete information during registration
• You must update your information promptly if any changes occur
• You are responsible for all activities that occur under your account
• You may not create multiple accounts for the same individual or organization
• You may not transfer or share your account credentials with others

2. Account Security Responsibilities

You are responsible for maintaining the security of your account:

• Choose a strong password and keep it confidential
• Enable additional security features if available
• Notify us immediately if you suspect unauthorized access
• Log out after each session, especially on shared devices
• We are not liable for any loss or damage from your failure to maintain account security

3. Account Suspension and Termination

We reserve the right to suspend or terminate accounts under certain circumstances:

• Violation of these Terms of Service or our Acceptable Use Policy
• Suspected fraudulent, abusive, or illegal activity
• Prolonged inactivity (typically 12 months with no service engagement)
• At your request for account deletion
• We will provide reasonable notice before termination unless prohibited by law or immediate action is necessary

4. Multiple Account Policies

Each individual or organization should maintain only one primary account. Creating multiple accounts to circumvent restrictions, manipulate our services, or for any deceptive purpose is prohibited and may result in suspension of all related accounts.

Service Availability and Modifications

1. Service Uptime and Maintenance

We strive to maintain reliable service availability:

• Our website and online services are generally available 24/7, subject to planned and unplanned maintenance
• We will attempt to schedule maintenance during off-peak hours when possible
• We will provide advance notice of planned maintenance when feasible
• Emergency maintenance may be performed without prior notice
• We are not liable for any interruption of service due to maintenance or technical issues

2. Feature Availability

The features and services available to you may vary:

• Some features may be available only to clients with active service agreements
• Access to certain resources may require registration or authentication
• We may introduce new features or discontinue existing ones at our discretion
• Beta or experimental features are provided as-is with no guarantees of continued availability

3. Geographic Restrictions

Our services are primarily designed for organizations operating in Cyprus and the European Union. While our website may be accessible globally, certain services may be restricted based on geographic location due to legal, regulatory, or operational considerations.

4. Service Modifications and Updates

We continuously work to improve our services:

• We may modify, update, or discontinue any aspect of our services at any time
• Changes may be made to improve functionality, security, or compliance
• We will make reasonable efforts to notify users of significant changes
• Continued use after modifications constitutes acceptance of changes

Intellectual Property Rights

1. Content Ownership

All content on our website, including text, graphics, logos, icons, images, audio clips, video content, and software, is the property of CyberShield or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

2. Limited License

We grant you a limited, non-exclusive, non-transferable license to:

✓ Access and view our website content for personal or internal business use
✓ Download and print materials for non-commercial purposes
✓ Share links to our content through appropriate channels

This license does not include any right to modify, distribute, transmit, display, perform, reproduce, publish, or create derivative works from our content without explicit written permission.

3. User-Generated Content Rights

If you submit feedback, suggestions, questions, or other content to us:

• You grant us a worldwide, perpetual, royalty-free license to use, modify, and incorporate such content
• You represent that you have the right to submit such content
• We are not obligated to use or respond to submitted content

4. Copyright and Trademark Notices

"CyberShield" and our logo are trademarks of our company. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. Unauthorized use of any trademarks displayed on our website is strictly prohibited.

Additional Provisions

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless CyberShield from any claims, damages, or expenses arising from your violation of these terms or your use of our services.

Governing Law

These terms are governed by the laws of the Republic of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus.